Looking For Work
The INOU provides a number of resources for Jobseekers to support them in their progression into employment.
INOU JobsWatch page
Our JobsWatch page is an invaluable tool for jobseekers providing information about the latest jobs being created and announced through local and national media in Ireland. The JobsWatch page listing for each job announcement contains information on the number of jobs, the types of jobs, when they are to take effect and a link to the website of the company announcing the jobs. For more information – visit the INOU website www.inou.ie
Welfare Rights Information Service
Jobseekers can contact the INOU directly, by telephone or e-mail, to seek information about available supports and incentives when seeking to return to employment.
This includes information on how taking up employment will affect rents (under the Rent Supplement/Housing Assistance Payment/local authority Differential Rent System), retention of secondary benefits (such as medical card) and access to Working Family Payment (WFP) and the Back to Work Family Dividend (BTWFD). For more information contact the INOU on (01) 856 0088, by e-mail at email@example.com or website www.inou.ie
The INOU has produced a number of leaflets with information on the range of incentives and supports available to Jobseekers seeking to return to employment and self-employment. Visit our publications page on www.inou.ie
Intreo (Department of Employment Affairs and Social Protection)
Intreo is a service from the Department of Employment Affairs and Social Protection. It is a single point of contact for all employment services and in the provision of income supports. Intreo provides individualised supports to
jobseekers, to assist them in getting back to work and increasing their employability, and to employers. The Intreo service is being progressively extended across the Department’s network of offices.
Intreo – Services and Supports to Jobseekers
Intreo provides practical, tailored supports and services to assist jobseekers with their jobseeking needs. It is designed to make sure that jobseekers have access to a wide range of employment and work experience opportunities.
The range of services includes:
• Employment services and income supports, available in one place.
• Expert assistance and advice on employment, training, work experience and personal development opportunities.
• A focus on individual needs to assist a jobseeker to enter the workforce.
• Information on job vacancies through www.jobsireland.ie
• Access to information on job vacancies in Europe through the European Job Mobility Portal www.eures.europa.eu
• Information on the full range of income supports provided by the Department of Employment Affairs and Social Protection, for example, Jobseekers’ payments, Back to Work and Back to Education payments, OneParent Family payments, pensions and others.
• On-going support with any queries in relation to Jobseekers or One-Parent Family Payment claims will continue to be dealt with by the team in your local Intreo Centre.
If you require further information on Intreo or assistance in dealing with Intreo, please contact the INOU on (01) 856 0088 or by e-mail: firstname.lastname@example.org
Activation and Employment Support Services
The Department of Employment Affairs and Social Protection provide a number of supports and services to assist jobseekers in their search for work. Activation Services are provided for those jobseekers on the live register on a one to one case managed basis to help them look for and find full time sustainable jobs. These activation services are provided internally in the Department by the Intreo Case Officers and also by the companies contracted to provide the Local Employment Service, the JobPath service and the Job Clubs service.
When a jobseeker is referred to one of the activation services listed below, they are obliged to engage; failure to do so without just cause or good reason, could result in payment of a reduced (Penalty) rate of Jobseekers payment;
The services and supports available for jobseekers include:
• Guidance interviews to discuss employment opportunities, training courses, financial supports and other options which may lead to employment.
• Information provision on the complete range of training programmes available for jobseekers and advice on labour market opportunities and services available.
• Help with identifying transferable skills which may be used in various occupational settings.
• A Jobseeker Pack which provides information on using the job search facility on the Jobs Ireland website, information on how to: fill out an application form, prepare a CV and covering letter, prepare for job interviews and a
list of useful websites.
• Access to www.jobsireland.ie recruitment website for vacancy search and matching. Jobseekers can register online, create a candidate profile and produce a CV. Once a candidate profile is complete Jobseekers can be
matched to jobs and apply for jobs. www.jobsireland.ie can now be followed on Facebook (JobsIreland) and Twitter (#jobsireland).
Employment Supports for People with Disabilities
The Wage Subsidy Scheme (WSS)
WSS provides a financial incentive to private sector employers, to employ people with disabilities The Scheme is structured in three strands. The employer can benefit from one or all, simultaneously.
• Strand I – is a subsidy payable to an employer for the employment of a person with a disability with a perceived productivity shortfall of at least 20%, in comparison to a peer without a disability. An employee must work a minimum of 21 hours per week up to a maximum of 39 subsidised hours per week. The rate of subsidy is €5.30 per hour, giving a total maximum annual subsidy available of €10,748 per annum based on a 39 hour week.
• Strand II – is based on the total number of employments supported by WSS in a company. The employer receives an additional percentage increase on the total value of WSS for a period, ranging from 10% to 50%, determined by the total number of employments in that organisation supported by WSS.
• Strand III – is a grant of €30,000 per annum to assist with the cost of employing an Employment Assistance Officer, available once 30 employments are supported in an organisation through WSS. The successful job seeking applicant is required to give up their primary Social Welfare payment on commencement of employment under this scheme.
Reasonable Accommodation Fund
Reasonable Accommodation is a term used in equality legislation to define the framework within which an obligation is placed on employers and training bodies to take appropriate measures to accommodate people with a disability. The DEASP operates a series of private sector employment supports to assist people with a disability to access and progress in employment. These are now grouped under the umbrella name of the Reasonable Accommodation Fund.
These supports include:
1. Employee Retention Grant Scheme – ERGS is available to private sector employers when an employee develops a disability whether occupational or not. It provides funding to identify accommodation or training to enable the employee to remain in their current position or to re-train them to take up another position within the organisation. There are two stages to the scheme;
STAGE 1: (Subject to a maximum of €2,500 or 90% of eligible programme costs per employee)
• To hire a Specialist(s) to evaluate the employee’s occupational capacity
and conduct a workplace/job assessment to develop an individualised
written Retention Strategy.
STAGE 2: (Subject to a maximum of €12,500 or 90% of eligible programme costs per employee)
• To train the employee for his/her current position or to retrain him/her for another position within the company;
• To hire a Job Coach to offer support to the employee and liaise with his/her line manager for a maximum period of 300 hours; and/or,
• To hire a Specialist to manage the Retention Strategy on an on-going basis until reintegration is complete for a maximum period of 60 hours.
2. Workplace Equipment Adaptation Grant – WEAG is available to employers in the private sector who need to adapt equipment or the workplace to accommodate a disabled employee. The maximum grant provided is €6,350 and covers minor building modifications such as ramps or accessible toilets; assistive technology; amplifiers for telephones, etc.
3. Job Interview/Induction Interpreter Grant – JIIG is available to cover thecosts of an interpreter up to a defined maximum for a three hour period for interview and induction purposes where an interviewee or new staff
member is deaf, hard of hearing or has a speech impediment.
4. Personal Reader Grant – PRG is available to blind or visually impaired persons who are in employment and who need a Personal Reader to assist them with job related reading. Such reading is part of the employee’s duties but due to the nature of their visual impairment they cannot perform reading duties themselves. The grant to be paid will be based on a fee per hour, in line with minimum wage. Where there is a requirement for technically qualified readers, the fee to be paid will be looked at on an individual basis and may be higher.
Disability Awareness Support Scheme – DASS
DASS assists the integration of people with a disability into the workplace and helps to eliminate mistaken perceptions about them. It is available to all companies in the private sector who are interested in employing, retaining or relating to people with disabilities. Funding of up to 90% of development costs is available in the first year and up to 80% of costs in subsequent years with an annual limit of €20,000 payable to an organisation. To avail of this funding, however, development must be carried out by a DEASP approved organisation. If you require further information on Intreo or assistance in dealing with Intreo, please contact the INOU on (01) 856 0088 or by e-mail: email@example.com
The Local Employment Service (LES)
The LES is an employment activation service which provides jobseekers with a one-to-one career path planning and placement service. LES provides a personalised service, based on your individual needs as outlined in Employment Support Services above. The Local Employment Service can provide you with support in a number of ways including:
• helping you find employment;
• guidance sessions;
• providing information;
• helping you develop a career plan;
• identifying job opportunities; and
• identifying training and educational supports.
Some offices provide weekly jobseeker support networks, organise networking events with employers and email weekly job alerts.
You may be referred to the LES through the Department of Employment Affairs and Social Protection’s activation measures or you may engage directly with the service yourself. See chapter 7 for details of your nearest LES.
If you have a disability and wish to take up paid employment or you require assistance in finding a job, the EmployAbility Service provides employment and recruitment service(s) to assist people, who have a range of disabilities and impairments, to obtain and keep a job. Jobseekers are referred to the service through the Intreo or LES services. EmployAbility provides a number of ‘on-the-job’ supports, such as a Job Coach who will assist both the employer and the person seeking employment. In order to avail of the EmployAbility Service, you must genuinely require the initial support of a Job Coach to obtain employment in the open market.
The range of supports provided include:
• Individual needs assessment
• Vocational profiling and career planning
• Individual employment plan
• Job sourcing and job matching
• On-the-job support and coaching
• Advice and support to employers
• Follow-up support and mentoring to both employers and employees
Employment support is provided when accessing vacancies and applying for jobs. It also includes matching skills with the employers’ needs, work experience placements, finding employers and assistance with integrating into
the workplace. EmployAbility provides access to support services when required to maintain employment and advice on employment benefits and entitlements. For more information about EmployAbility, and to locate your
nearest EmployAbility office, visit their website: www.employability.ie
The Department of Employment Affairs and Social Protection contracts for the provision of Jobs Clubs with a number of organisations. Jobs Clubs provide jobseekers with job seeking skills, assist jobseekers in optimising their job search and provide coaching in interview and CV preparation. Jobs Clubs provide a service to assist jobseekers to enter / re-enter employment through the provision of individualised supports, a ‘drop in’ service and formal workshops. The Jobs Clubs service enables jobseekers to take positive steps towards realising their career plans and to explore and follow-up employment opportunities.
Jobs Clubs have 2 areas of operation:
Jobs Clubs focus on the provision and delivery of job search supports for unemployed jobseekers to enable them to enter/re-enter employment by:
• Delivering employment focused workshops – to facilitate jobseekers to gain employment by supporting them with CV preparation, interview skills etc. Workshops can vary from 1 to 4 weeks depending on the needs of the
jobseeker. To participate in a workshop you must be referred by a DEASP office or LES office (see chapter 7 for details of your nearest office) and a calendar of planned workshops is available in these offices. While participating in a workshop you may receive €20 for each full week of attendance to help in managing any additional costs.
• Providing tailored individual support sessions – whereby jobseekers can get support on a ‘one to one’ basis, to help them pursue employment opportunities e.g. interview preparation.
• The provision of a ‘drop-in’ service – whereby jobseekers can access the facilities and resources of the centre (such as computers, the internet, photocopying etc.) to help them in pursuing employment opportunities.
Jobs Clubs aim to meet the labour market requirements of employers by:
• Maintaining a database of local employers and actively engaging with employers in relation to the identification of potential job opportunities and in supporting jobseekers in accessing such vacancies.
• Providing follow up support to jobseekers as necessary after placement to maximise job retention.
JobPath – Employment Services
What is JobPath?
JobPath is an employment activation to support people who are long-term unemployed, and those most likely to become long-term unemployed, to secure and sustain full-time (30 hours per week or more) paid employment.
Who is JobPath for?
People who are already long-term unemployed and those people who become long-term unemployed will be referred to Jobpath. People who are in parttime employment and have been in receipt of a jobseeker related income support payment for more than twelve (12) months on the basis that they are seeking to secure full-time employment may also be referred.
Who operates JobPath?
JobPath is a service operated by two companies; Turas Nua (www.turasnua.ie) and Seetec (www.seetec.ie)
How does it work?
People who are long-term unemployed, people who become long-term unemployed, those who are unemployed for a shorter-term, but who are identified as most at risk of becoming long-term unemployed and people who are in part-time employment and have been in receipt of a jobseeker related income support payment for more than twelve (12) months are referred by the Department of Employment Affairs and Social Protection to the local
The following outlines the minimum level of service and support that the JobPath provider must provide:
• The jobseeker will be invited to a ‘one-to-one’ meeting with the JobPath Provider within 20 days of being referred by the Department.
• From the day of that meeting, in most cases the JobPath provider will work with the unemployed person for 12 months.
• The ‘one-to-one’ meeting will be with a Personal Advisor. The Personal Advisor will work with the unemployed person to agree a ‘Personal Progression Plan’. The Plan may be agreed at the meeting, but has to be
agreed within 20 days of this meeting.
• The Plan must identify the fields of work appropriate for the unemployed person; the barriers to employment facing the unemployed person and the agreed actions to overcome such barriers; the unemployed person’s
job/employment goals; an agreed set of skills training, education and development goals and actions and an agreed set of potential employment related experience interventions.
• If the unemployed person has been unsuccessful in obtaining full-time work, they will meet with their Personal Advisor for ‘Review Meetings’ at least every four weeks or so. Where a person is in part-time employment, their Personal Advisor will structure their appointments as appropriate.
• If the unemployed person has been successful in obtaining work, the JobPath Provider will provide ‘in employment support’ for at least three months and up to twelve months while in employment. The JobPath
Provider will be required to contact the person within 5 days of starting work and within at least every four weeks or so thereafter for at least the first three months.
• Jobseekers will retain their Social Welfare payments while on JobPath.
SOLAS (Seirbhísí Oideachais Leanúnaigh agus Scileanna) is the Further Education and Training Authority and manages, coordinates and supports the delivery of integrated Further Education and Training by Education and
Training Boards (ETB’s).
The Education and Training Boards consist of the revamped Vocational and Educational Committees and FÁS Training Centres. These new statutory education authorities, formed from the aggregation of Ireland’s 33 VECs and
the integration of the 16 FÁS Training Centres are the vehicles for the delivery of co-ordinated education and training programmes across Ireland.
SOLAS’ functions include:
– monitoring delivery and providing funding based on reliable, good quality data and positive outcomes; and
– promoting Further Education and Training provision that is relevant to individual learner needs and national skills needs, which includes the needs of business and future skills requirements. SOLAS works closely with the Department of Employment Affairs and Social Protection’s Intreo service in placing unemployed people in education and training courses, in particular those with closer links to the labour market. For more information visit the SOLAS website – www.solas.ie
Help with getting a job
www.jobsireland.ie is a no cost online recruitment service for Jobseekers and Employers. In addition to searching hundreds of unique jobs on jobsireland.ie.
Jobseekers can register online, create a candidate profile and produce a CV for active jobseeking. Once a JobsIreland.ie candidate profile is complete Jobseekers can benefit from having their jobseeking profile matched to jobs and apply for jobs. www.JobsIreland.ie can now be followed on Facebook (JobsIreland) and Twitter (#jobsireland).
• Employers can advertise jobs at no cost that will be automatically matched to a large database of potential candidates.
• Benefits of the JobsIreland.ie service include:
• Employment Opportunities: Thousands of up to date full-time, part-time, temporary, permanent and self-employment vacancies
• Matching of candidate profile to Job vacancies
• Employment opportunities for Apprentices
• Vacancies for Community Employment (CE) schemes
• Edit and build your jobseeker candidate profile to enhance your matching response and employment success
• Receive notifications of matching activity JobsIreland.ie can be accessed easily and in a number of ways
• Through the internet at www.jobsireland.ie
• Through the JobsIreland.ie Customer Support Service Lo-Call – phone: 1890 800024 / 01 – 248 1398, or
• by e-mail: firstname.lastname@example.org and by completing the ‘Contact Us’ form on www.JobsIreland.ie
EURES Ireland is the European employment service of the Department of Employment Affairs and Social Protection. EURES provides information, advice and recruitment/placement (job-matching) services for the benefit of workers and employers as well as any citizen wishing to benefit from the principle of the free movement of persons. This includes:
• Providing Jobseekers with advice on searching for a job in Europe
• Access to job opportunities all over Europe
• Information on living and working conditions in all EU/EEA countries
• Details of job mobility schemes
Further information is available at www.euresireland.ie or by email: email@example.com
Local Resource Centres
Local Resource Centres are independent organisations offering a range of services and supports to help unemployed people find work. These centres can help you by providing free and confidential ‘Welfare to Work’
and welfare rights information. They can provide assistance in preparing your C.V. and cover letters, as well as filling in application forms. In addition they may be able to provide information on local job vacancies, access to the
JobsIreland.ie, welfare.ie and other websites, daily newspapers and other jobsearching facilities.
A number of Centres run Jobs Clubs which provide a range of tailored resources and supports designed to help people find work. For more information see details on Jobs Clubs in this chapter.
CareersPortal.ie provides the most up-to-date and relevant career information and resources to those needing or providing career guidance in Ireland. There are six main communities including Jobseekers, Adult Learners, College
Students/Graduates, Parents/Guardians, School Students and Guidance Professionals. The jobseeker section is interconnected across up-skilling, retraining, volunteering and return to learning opportunities, alongside a
comprehensive occupations database and informative jobholder interviews. Visit the Careers Portal website: www.careersportal.ie
Local Development Companies
Local Development companies combat unemployment and the causes of unemployment in their area by developing and supporting services to unemployed people and through involvement in special programmes.
The two core programmes delivered by local development companies are the Local Community Development Programme (LCDP) and the Rural Development programme (LEADER).
LDC’s also deliver a number of services on behalf of the Department of Employment Affairs and Social Protection such as the Rural Social Scheme, Tús, the local employment services and jobs clubs.
Other Sources of Information on Jobs
Local and National newspapers are all useful sources of jobs. Some newspapers are also available on the internet for free. Call into your local Centre for the Unemployed or Library where copies of the papers may be available to read.
You will find lists of Recruitment Agencies on the internet using search engines such as Google, Yahoo and Bing. You can usually submit your C.V. online through their website or by e-mail. Ask at your local Jobs Club or Local
Employment Service (LES) for assistance in e-mailing your C.V.
If you are unemployed you can take up voluntary work while signing-on. This can be a very satisfying and rewarding way of using your time and skills to help others. Voluntary work can help you gain new skills and can in turn greatly
increase your chances of getting a job. Contact Volunteer Ireland on (01) 6369446 or visit their website www.volunteer.ie for more information on the range of volunteering options available. Jobseekers must have the permission and approval of the Department of Employment Affairs and Social Protection to engage in Voluntary Work. You cannot take up ‘voluntary’ paid or unpaid work with a commercial ‘for profit’ company or business.
Applying for Jobs
Once you have spotted the job you want you will need to spend some time preparing your application. Contact your local Jobs Club or LES for help with writing covering letters, filling out application forms, updating your C.V. and
preparing for interviews. Remember employers spend time trying to find the best person for the job, so you will need to spend time telling them, as clearly as possible, that you are that person.
Read the advert a few times before you write your covering letter or decide on what to include in your C.V. It is important to contact the employer and ask for details of the job advertised (a job description if they have one) and
background information on the company or organisation. Talk to people who work for the company or who do a similar job elsewhere. This will help you to focus on the details you need to stress in your C.V. and at an interview.
As part of the ongoing development of self-service aids and facilities, an updated Jobseeker Pack is now available online through the Department of Employment Affairs and Social Protection (DEASP) website www.welfare.ie. This
online pack gives advice on topics such as:
• General information for Jobseekers
• Guide on how to use the job search facility on Jobs Ireland
• How to fill out an application form
• Preparing a CV
• Tips on a covering letter
• Tips on how to prepare for a job interview
• Useful websites
• Information on the range of supports available to Jobseekers
Identifying Your Skills
You should point out your skills and experience that are relevant to the job and mention anything that you have done to improve or update them. Any education or training you have done while you were unemployed or ‘between
jobs’ will show that you are interested and motivated in improving your abilities. Highlight your key skills, achievements or qualifications, including those gained through education or training. You might like to add positive ways in which you have changed – increased maturity, improved self-confidence, etc.
The Covering Letter
This is the letter you send with your C.V. or Application Form. Remember the cover letter is the first thing that the employer will read. It should be short (one A4 size page) and to the point. It should say where you saw the job
advert, why you are applying and stressing why you are suited to the job.
Some employers may ask you to fill out an application form instead of sending in a C.V., in other cases you may be asked to do both. These application forms allow employers to ask you very precise and specific questions to determine if you are the right person for the job. You should always ensure that you fully complete the form as instructed.
If you are filling out an Application Form
• Read through the form carefully before you write anything.
• Photocopy, or copy down questions and answer them in rough before you fill in the form.
• Follow any instructions, e.g. if you are asked to use black ink then make sure you do.
• Make sure you answer all parts of every question. If the question does not apply to you, then mark it "Not Applicable" or "NA". Otherwise the employer may think you simply forgot to fill in the answer.
• If you are asked to outline facts, e.g. “Give details of your work history to date”, you can attach a separate sheet of paper if you run out of space on the application form.
Your Curriculum Vitae (C.V.)
The purpose of your C.V. is to show an employer that you have the necessary experience, qualities and qualifications to do the job you are applying for. Your local Jobs Club, LES or local Resource Centre will be able to help you prepare or update your C.V. and assist you in photocopying, faxing or e-mailing it to an employer. The aim of your C.V. is to get you an interview with an employer, so it needs to clearly show that you have:
• The skills and experience needed for the job
• The personal qualities for the position
• An understanding of the requirements of the job
Jobseekers can register online with JobsIreland.ie, create a candidate profile and produce a CV. Once a candidate profile is complete Jobseekers can be matched to jobs and apply for jobs. www.JobsIreland.ie can now be followed on Facebook (JobsIreland) and Twitter (#jobsireland). The jobseeker section of www.JobsIreland.ie contains useful information relevant to jobseekers.
The best way to make sure your C.V. gets read is to:
• Keep it short. Not more than two A4 pages.
• Keep it clear. Make it easy to read. Your C.V. should always be typewritten and well laid
out with wide margins. It should have clear section headings and the information should
be organised in a logical and easy to follow manner.
• Keep it relevant. The employer usually has two main questions in mind when looking for
an employee: Is this person able to do the job? Will this person fit in with the rest of us?
Your C.V. may get you an interview, but it is your interview that will get you a
job. When it comes to your interview it is important to be prepared. You should
contact your local Jobs Club or LES for assistance in developing your interview
skills and techniques.
• You will be asked questions about your C.V., so know the contents of your C.V. Be
prepared and able to answer questions on every item.
• Answering questions about your C.V. can be an opportunity for you to steer questions,
and their answers, in your favour.
• Research the company/organisation you will be interviewed by.
• Find out as much as possible about the job you have applied for.
• Prepare your own answers based on the particulars of the job.
• Practice your answers, either alone or with a partner playing the role of interviewer. Your
local Jobs Club or LES may be able to run a 'mock' interview for you.
• You should look neat and tidy, wearing something that allows you to feel comfortable
• Arrive at least 15 minutes early. This allows you a few minutes to compose yourself
before the interview.
• Make eye contact.
• Be positive, be confident and smile!